FAQs

If you are unable to find what you are looking for, please get in touch by completing the contact form at the bottom of the page.

What kind of fabric do you use for your pillows?

Our pillows are made from either a satin-polyester, which has a silky feel with a subtle sheen, or a linen-polyester, which has the look and feel of linen with a flat affect.

Are your pillows machine washable?

Yes and no, our pillow covers are machine washable. We recommend using cold water and line drying or using a low temperature dryer setting. Our inserts are spot clean only.

Are your pillow inserts removable?

Yes, our inserts are removable, making our covers easy to clean.

Do you have a reviews page?

Yes we do. All our reviews are written by verified customers who have purchased the items they are reviewing. We use a third party review company, Judge.me.

How do I leave a review?

Shortly after your items are delivered, you will receive an email from us containing a link where you can leave your review. You can also attach pictures and videos to showcase your items.

How much do you charge for shipping?

All products ship free.

How long will it take for my products to arrive?

All products are made to order, and therefore take a little longer to arrive. On average our products arrive within 8 days. However, it can take up to 15 business days depending on logistics. If you need your products for a special occasion, we recommend allowing enough time for the full 15 business days for arrival of your order.

Where do you ship from?

We use a third-party supplier who ships from either Charlotte, North Carolina or Dallas, Texas depending on logistics.

Do you ship to Alaska, Hawaii, and Puerto Rico?

Yes; However, delivery time can take an additional 7 to 12 business days.

How do you keep my information secure?

We understand the importance of keeping your information secure and private. We are Certified Level 1 PCI DSS compliant and have been issued SOC 2 Type II and SOC 3 reports. Learn more here.

Have an additional question? Get in touch.